2bjet Privacy Policy —
Your Data, Your Rights

1.1  2bjet is committed to protecting the privacy and personal data of every player on its platform. Whether you are accessing 2bjet from Karachi, Lahore, Islamabad, Faisalabad, or anywhere else in the world, the same rigorous data protection standards apply to your account.

1.2  This Policy explains in plain, practical terms how personal data flows through the 2bjet platform — from the moment you begin registration, through your active use of gaming and betting services, to the point at which your account is eventually closed and your data is securely deleted or archived in line with our legal obligations.

1.3  2bjet processes personal data only as permitted by applicable data protection law and only to the extent necessary to deliver a safe, secure, and compliant gaming service to our players.

2.1  For the purposes of applicable data protection legislation, 2bjet acts as the data controller in respect of the personal data it collects from players who use the 2bjet platform.

2.2  As data controller, 2bjet is responsible for determining the purposes for which and the manner in which your personal data is processed. Where 2bjet engages third-party service providers to process data on its behalf, those providers act as data processors and are bound by contractual obligations that restrict their use of your data to the specific services they provide to 2bjet.

2.3  For data-related queries and requests, please contact 2bjet via the contact details provided in Section 16 of this Policy.

3.1  2bjet collects the following categories of personal data from its players:

3.2  2bjet does not collect sensitive personal data (such as health information, racial or ethnic origin, religious beliefs, or biometric data) unless specifically required for responsible gaming interventions and with your explicit consent.

4.1  2bjet collects personal data through the following channels:

• Direct submission — Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, or contacting our support team.
• Automated technical collection — Data collected automatically when you use the 2bjet platform, including IP address, device identifiers, and session activity logs collected via cookies and similar technologies.
• Third-party verification services — Identity and age verification data received from KYC/AML compliance service providers when we conduct required verification checks.
• Payment processors — Transaction confirmation and status data received from JazzCash, EasyPaisa, HBL, and other payment providers when you make deposits or request withdrawals.
• Fraud prevention partners — Device fingerprint and risk signal data from fraud detection providers used to protect the security of your 2bjet account.

5.1  2bjet uses the personal data it collects for the following specific purposes:

• Creating and managing your 2bjet player account.
• Verifying your identity and age as required under our responsible gaming and anti-money laundering obligations.
• Processing deposits, withdrawals, and all financial transactions associated with your account.
• Delivering customer support and resolving disputes or complaints.
• Monitoring account activity for fraud, money laundering, and other prohibited conduct as defined in the 2bjet Terms & Conditions.
• Enforcing responsible gaming limits, cooling-off periods, and self-exclusion requests.
• Sending transactional communications, including deposit confirmations, withdrawal updates, and security alerts.
• Sending promotional communications and bonus offers, where you have opted in to receive marketing from 2bjet.
• Improving the 2bjet platform through usage analytics and performance monitoring.
• Complying with applicable legal and regulatory obligations, including AML/CFT reporting requirements.

5.2  2bjet does not use automated decision-making or profiling in ways that produce significant legal or similarly significant effects on players, without providing you with the right to request human review of such decisions.

6.1  2bjet processes your personal data only where one or more of the following lawful bases applies:

• Contractual necessity — Processing is necessary to perform the contract between you and 2bjet (i.e., to operate your gaming account and deliver the services you have requested).
• Legal obligation — Processing is necessary for compliance with legal obligations, including KYC/AML requirements, regulatory reporting, and record-keeping mandates.
• Legitimate interests — Processing is necessary for 2bjet's legitimate business interests, such as fraud prevention, platform security, and responsible gaming monitoring, provided those interests are not overridden by your privacy rights.
• Consent — Where processing is based on your consent (for example, for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

7.1  2bjet does not sell, rent, or trade your personal data to third parties. 2bjet may share your data with the following categories of recipients only to the extent necessary and as described below:

• KYC / Identity Verification Providers — To verify your identity, age, and the authenticity of documents you submit during account verification.
• Payment Processors — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, Raast, and other payment providers require transaction data to process deposits and withdrawals.
• Fraud & Risk Management Partners — Device intelligence and transaction risk data is shared with fraud prevention providers to protect the security of your account.
• Regulatory Authorities — 2bjet may be required by law to disclose personal data to licensing authorities, financial intelligence units, law enforcement agencies, or courts in response to lawful requests or legal obligations.
• IT & Infrastructure Providers — Cloud hosting, data storage, and platform infrastructure providers process data on 2bjet's behalf under strict data processing agreements.
• Responsible Gaming Partners — In circumstances where cross-platform self-exclusion is active, limited data may be shared with responsible gaming registries to prevent access to gambling services during your exclusion period.

7.2  All third-party processors engaged by 2bjet are required to maintain appropriate technical and organisational security measures and are contractually prohibited from using your data for any purpose beyond the specific service they provide to 2bjet.

8.1  2bjet uses cookies and similar tracking technologies (including local storage objects and session tracking scripts) to deliver, secure, and improve the 2bjet platform. The following categories of cookies are used:

• Strictly Necessary Cookies — Required for the platform to function. These include session authentication cookies and security tokens. These cannot be disabled.
• Functional Cookies — Remember your preferences (such as language, currency display, and game favourites) to personalise your 2bjet experience.
• Analytical Cookies — Collect anonymised data about how players use the 2bjet platform to help us identify performance bottlenecks and improve the user experience.
• Security & Fraud Detection Cookies — Used by our fraud prevention partners to build a device fingerprint that helps identify suspicious activity and protect your account.

8.2  On your first visit to 2bjet, you will be presented with a cookie consent notice. You may accept or reject non-essential cookies at that point, or adjust your preferences at any time via the Cookie Settings option available in the website footer. Disabling functional or analytical cookies may affect some aspects of your 2bjet experience.

8.3  2bjet does not use third-party advertising cookies or share browsing data with ad networks or social media platforms.

9.1  2bjet retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Active account data — Retained for the duration of your account relationship with 2bjet plus a post-closure period as required by law.
• KYC / identity verification records — Retained for a minimum of five (5) years following account closure in compliance with anti-money laundering regulations.
• Transaction records — Retained for a minimum of five (5) years following the date of each transaction.
• Customer support communications — Retained for three (3) years from the date of the last communication.
• Technical and usage data — Anonymised after thirteen (13) months and retained in aggregate form for analytical purposes.

9.2  Upon the expiry of applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents reconstruction of individually identifiable information.

10.1  2bjet implements and maintains comprehensive technical and organisational security measures proportionate to the nature and sensitivity of the personal data it processes. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 2bjet's servers.
• Encryption of sensitive data at rest using AES-256 encryption in our database infrastructure.
• Multi-factor authentication options for player accounts and mandatory multi-factor authentication for all 2bjet administrative systems.
• Continuous security monitoring, intrusion detection, and automated threat response systems.
• Regular third-party penetration testing and vulnerability assessments of the 2bjet platform.
• Role-based access controls ensuring that 2bjet staff can only access the personal data necessary for their specific function.
• Regular staff training on data protection obligations and security awareness.

10.2  Notwithstanding these measures, no system is completely immune to security threats. 2bjet strongly recommends that you protect your own account by using a strong, unique password, enabling two-factor authentication, and never sharing your login credentials with anyone.

11.1  Subject to applicable data protection law, you have the following rights in respect of your personal data held by 2bjet:

• Right of Access — You may request a copy of all personal data 2bjet holds about you (a "Subject Access Request"). 2bjet will respond within 30 days.
• Right to Rectification — You may request correction of inaccurate or incomplete personal data. You can update many details directly in your 2bjet account settings.
• Right to Erasure — You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to 2bjet's legal retention obligations.
• Right to Restriction — You may request that 2bjet restricts the processing of your data in certain circumstances, such as while the accuracy of data is being contested.
• Right to Data Portability — You may request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
• Right to Object — You may object to processing based on legitimate interests. 2bjet will cease such processing unless compelling legitimate grounds override your interests.
• Right to Withdraw Consent — Where processing is based on your consent, you may withdraw that consent at any time without affecting prior lawful processing.

11.2  To exercise any of the above rights, please contact 2bjet via live chat or email. Identity verification will be required before 2bjet processes data rights requests. 2bjet will respond to all data rights requests within 30 days of receipt, or inform you if an extension is required.

12.1  2bjet's services are strictly for adults aged 21 and above. 2bjet does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the account registration and KYC process to enforce this restriction.

12.2  If 2bjet becomes aware that personal data has been inadvertently collected from a person under the age of 21, that data will be deleted promptly and the associated account will be closed. Any funds deposited by an underage person will be returned to the source payment method.

12.3  Parents and guardians who have reason to believe that their child has registered on the 2bjet platform should contact our support team immediately via live chat for urgent account review.

13.1  2bjet may send you promotional emails, SMS messages, and in-platform notifications about bonuses, new games, and special offers where you have opted in to receive such communications during registration or subsequently via your account preferences.

13.2  You can opt out of marketing communications at any time by:

• Updating your notification preferences in the 2bjet account settings dashboard.
• Clicking the unsubscribe link included in any marketing email from 2bjet.
• Contacting 2bjet support via live chat and requesting removal from marketing lists.

13.3  Opting out of marketing communications does not affect your receipt of transactional messages (such as deposit confirmations, withdrawal status updates, and security alerts), which are sent as an essential part of the account service.

13.4  2bjet does not share your contact details with third-party marketing companies for the purposes of sending unsolicited communications.

14.1  The 2bjet platform may contain links to third-party content or services, including game providers and payment gateways. This Privacy Policy applies only to the 2bjet platform and does not extend to third-party websites or services. 2bjet is not responsible for the privacy practices of third-party operators.

14.2  Game content on the 2bjet platform is provided by licensed third-party game studios and providers. These providers may collect limited technical data (such as session identifiers) necessary for game functionality. Such data is governed by the relevant provider's own privacy policy and by 2bjet's data processing agreements with those providers.

15.1  2bjet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes to this Policy will be communicated to registered players via email notification and/or a prominent notice on the 2bjet platform at least seven (7) days prior to the effective date.

15.2  We encourage you to review this Policy periodically. The "Last Updated" date at the top of this page indicates when the most recent revision was made. Your continued use of the 2bjet platform following any policy update constitutes your acceptance of the revised terms.

15.3  If you have concerns about any changes to this Policy, please contact our support team before continuing to use the platform.

16.1  For all data protection and privacy-related queries, including Subject Access Requests, data erasure requests, or concerns about how 2bjet handles your personal information, please contact the 2bjet support team via live chat (available 24/7) or by email.

16.2  The 2bjet support email address is provided below in plain text — please note it is not a clickable link:

16.3  2bjet aims to respond to all data rights requests and privacy queries within 30 calendar days of receipt. Where a request is complex or where 2bjet receives a high volume of requests simultaneously, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

16.4  If you are not satisfied with 2bjet's response to a privacy complaint, you may have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.